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Lucky Nugget Casino Review Canada
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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the online gaming services made available through luckynugget-win.com and any associated Canadian-facing pages or content, including the page identified as Lucky Nugget Casino (collectively, the "Site"). By using the Site or opening an account you agree to be bound by these Terms. If you do not agree, you must not use the Site. These Terms are effective as of 1 January 2026 and supersede any prior version published on the Site.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator means, depending on your location:
    • Bayton Ltd, licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/145/2007, for players located in Canada outside Ontario; and
    • Cadillac Jack Inc, operating under an agreement with iGaming Ontario ("iGO") and regulated by the Alcohol and Gaming Commission of Ontario ("AGCO"), for players physically located in Ontario.
  • Site means the online platform accessible via luckynugget-win.com, including all sub-pages, mobile versions, and related review or informational pages, such as Lucky Nugget Casino.
  • User or you means any person who accesses the Site, with or without registering an account.
  • Player means a User who has successfully registered an account and is permitted to place Bets and participate in games for real money.
  • Account means the individual real-money and/or bonus balance account maintained for a Player on the Site.
  • Bet or Wager means any stake of money or monetary value placed by a Player on a game offered on the Site.
  • Game(s) means any casino, slot, live dealer, or other interactive gambling products offered on the Site.
  • Bonus means any promotional funds, free spins, free bets or other non-cash rewards credited to an Account subject to specific conditions.
  • Wagering Requirements means the number of times a Bonus amount (and, where applicable, the associated deposit) must be wagered before it, and any winnings derived from it, can be withdrawn.
  • KYC ("Know Your Customer") means identity, age, address and source-of-funds verifications required under applicable anti-money laundering and gaming laws.
  • Ontario Version means the locally regulated Ontario-facing version of the Site required to display the iGaming Ontario logo in the header or footer.
  • Rest-of-Canada Version means the MGA-licensed version of the Site provided to players located in Canadian provinces and territories other than Ontario.

Account Registration

Eligibility and Age Requirements

  • Legal age: To open an Account, you must:
    • be at least 18 years old, and
    • also meet the minimum legal gambling age in your province or territory (in many Canadian provinces this is 19). Where local law requires 19 years, you must be 19 or older.
  • Location: You must be physically located in Canada in a province or territory where online casino gaming is lawful:
    • if you are located in Ontario, you must use the Ontario Version of the Site operated by Cadillac Jack Inc and displaying the iGO logo; and
    • if you are located in any other Canadian jurisdiction, you will use the Rest-of-Canada Version operated by Bayton Ltd under its MGA licence.
  • One account rule: You may hold only one Account per person, household, IP address and device for real-money play with the Operator. Duplicate accounts may be closed and balances handled in accordance with these Terms.

Registration Process and KYC

  • Registration steps: To create an Account, you must:
    1. Complete the online registration form with your full name, date of birth, residential address, email address and other requested information.
    2. Confirm your email address via the verification link sent to you.
    3. Set a secure password and, where offered, enable additional security features such as two-factor authentication.
    4. Provide KYC documents when prompted, including government-issued ID, proof of address, and, where required, payment method verification.
  • KYC obligations: The Operator may, at any time (including after registration, before or after deposits and prior to withdrawals), request:
    • photo ID (passport, driver's licence, or national ID);
    • proof of address (utility bill, bank statement);
    • evidence of ownership of payment methods; and
    • additional information on the source of funds or wealth, where required by law.
    Failure to provide accurate and timely documents may result in Account suspension, betting restrictions and delayed or refused withdrawals.

User Obligations

  • Accuracy of data: You must ensure that all information provided to the Site is accurate, complete and up to date. You must promptly update any changes (e.g., address, email, payment details). Providing false or misleading information is a serious breach and may result in Account closure and forfeiture of funds, subject to applicable law.
  • Account security: You are responsible for maintaining the confidentiality of your username and password and for all activity on your Account. You must:
    • not share your credentials with any third party;
    • not allow anyone else to use your Account;
    • immediately notify customer support if you suspect any unauthorized access; and
    • log out after each gaming session, especially on shared devices.
  • Prohibited users: You must not use the Site if you are:
    • self-excluded from gambling with the Operator or under any provincial or territorial self-exclusion programme;
    • listed on any applicable exclusion register; or
    • otherwise prohibited from gambling under Canadian or foreign law.

Betting & Gameplay Rules

Placing Bets

  • Game-specific rules: Each Game has its own rules, pay tables and return-to-player information provided within the Game interface. By placing a Bet, you confirm that you have read and understood the relevant Game rules.
  • Bet limits: Minimum and maximum Bet amounts vary by Game and table. The limits applicable to you are those displayed within the Game or on the Site at the time you place the Bet.
  • Bet confirmation: A Bet is considered accepted and valid when it is registered on the Operator's servers and reflected in your Account balance. Once accepted:
    • you cannot cancel or modify the Bet; and
    • the resulting win or loss will be credited or debited from your Account automatically, based on the Game outcome.
  • Time-critical bets: For live or time-limited Games, Bets placed after the expiry time or after the outcome is known will be void.

Errors, Malfunctions and Cancellations

  • Obvious errors: In the event of an obvious error or glitch (including but not limited to incorrect odds, apparent misconfiguration of a Game, or visible malfunction), the Operator may:
    • void affected Bets;
    • recalculate outcomes correctly; and/or
    • restore your Account to the state prior to the error.
    The Operator will act in good faith and in accordance with applicable regulation when resolving such issues.
  • Technical malfunctions: If a Game is interrupted due to hardware or software failure, network issues, or power cuts:
    • the final outcome recorded on the Operator's systems will prevail; or
    • where the outcome cannot be determined, the Bet may be voided and the stake returned.
  • Operator cancellations: The Operator reserves the right to suspend or cancel any Game, Bet or promotion where required by law, by regulators (MGA, AGCO, iGO) or for security reasons. In such cases, any unsettled Bets may be voided and stakes refunded where appropriate.

Conduct in Live Casino and Chats

  • Respectful behaviour: When participating in live dealer Games or any chat functionality, you must behave respectfully towards dealers, other players and staff. The following is strictly prohibited:
    • insults, threats, harassment or discriminatory language;
    • obscene, offensive or defamatory content;
    • sharing personal data of other users; and
    • promoting illegal activities or other gambling sites.
  • Fraud and collusion: You must not engage in:
    • collusion with other players;
    • use of bots, automated systems or unfair strategies;
    • manipulation of software, bugs or vulnerabilities; or
    • money laundering or any criminal conduct.
    The Operator may suspend or close Accounts, void Bets and withhold funds as required by law in cases of suspected fraud or collusion.
  • Monitoring: For security and integrity, chat and Game activity may be monitored, recorded and retained in accordance with applicable privacy laws and the Privacy Policy.

Bonus Terms

Bonus Eligibility and Activation

  • Offer-specific rules: Each Bonus or promotion published on luckynugget-win.com, including offers referenced on the Lucky Nugget Casino page, is governed by specific terms displayed with that offer ("Bonus Rules"). In case of conflict between these general Bonus Terms and any Bonus Rules, the Bonus Rules prevail.
  • Activation: To receive a Bonus, you may be required to:
    • opt in via the promotions page or a checkbox in the cashier;
    • enter a promo code; and/or
    • make a qualifying deposit of at least the minimum amount stated in the Bonus Rules.
  • One per person: Unless expressly stated otherwise, each Bonus is limited to one per person, household, IP address, device and payment method.

Wagering Requirements and Time Limits

  • Wagering: Wagering Requirements for any Bonus (for example, a requirement to bet a Bonus amount a certain number of times) will be specified in the Bonus Rules. Until such requirements are met:
    • Bonus funds and any associated winnings remain restricted and may not be withdrawn; and
    • attempts to withdraw restricted funds may result in the forfeiture of the Bonus and related winnings.
  • Contribution of Games: Different Games may contribute differently to Wagering Requirements (e.g., slots may contribute 100%, some table Games a lower percentage, and certain Games may not contribute at all). The applicable contribution table is provided in the Bonus Rules or promotions page.
  • Time limits: Bonuses usually carry an expiry period (for example, a number of days from activation) within which Wagering Requirements must be completed. If the period expires:
    • the Bonus will be removed; and
    • any outstanding Bonus-derived winnings may be forfeited.
    Time limits stated in promotion-specific rules will apply and, where applicable, may extend into 2026 or later as specified.

Prohibited Actions and Bonus Abuse

  • Prohibited play: The following may be considered bonus abuse and can result in removal of Bonuses and associated winnings, Account restriction or closure:
    • placing low-risk or zero-risk Bets to meet Wagering Requirements (for example, betting on red and black in roulette simultaneously);
    • using betting strategies that significantly reduce normal risk (e.g., "hedging" bets with multiple Accounts);
    • delayed winnings (for example, leaving a bonus round to be played after Wagering Requirements are met); and
    • depositing and withdrawing in a way that exploits Bonus structures contrary to their intended purpose.
  • Prohibited Games: Certain Games may be excluded from Bonus play. These will be listed in the Bonus Rules, promotions page or Game lobby. Bets on excluded Games may not count toward Wagering Requirements and may lead to Bonus forfeiture.
  • Combining promotions: Unless explicitly allowed, Bonuses cannot be combined. Only one active welcome, reload or similar Bonus may apply to your Account at any given time. If you activate a new Bonus while another is active, the Operator may cancel the existing Bonus and any associated winnings, subject to applicable regulation.

Payments & Withdrawals

Deposits

  • Payment methods: The Site may offer various deposit methods, which can include:
    • credit and debit cards issued by major card schemes;
    • selected e-wallets and online payment services;
    • bank transfers or local payment solutions; and
    • where and if supported, certain digital asset or "crypto" payment channels, always subject to applicable law and regulator guidance.
    The methods available to you are those shown in the cashier at the time of deposit and may differ between Ontario and the rest of Canada.
  • Limits and fees: Minimum and maximum deposit limits are disclosed in the cashier. The Operator does not typically charge deposit fees, but your bank or payment provider may impose charges, which are your responsibility.
  • Funding source: You may only use payment methods registered in your own name. Use of third-party accounts, business cards, or shared bank accounts without authorization is prohibited and may trigger KYC checks, Account suspension and possible fund retention as required by law.

Withdrawals

  • Withdrawal process: Withdrawals must be requested through the cashier. The Operator may:
    • require that withdrawals be made via the same method used for deposit ("closed-loop policy"); and
    • segment withdrawals into multiple payments to comply with limits or regulatory requirements.
  • Processing times: The Operator aims to review withdrawal requests within a reasonable period (for example, 24 - 72 hours), subject to KYC checks and workload. Bank and payment provider processing times are outside the Operator's control and may add additional days.
  • Limits: Daily, weekly or monthly withdrawal limits may apply, as indicated in the cashier or in promotion-specific terms. High-value withdrawals may be subject to enhanced due diligence and regulatory reporting obligations.
  • Verification: The Operator may withhold processing withdrawals until KYC is satisfactorily completed. If KYC cannot be completed, the Operator may, subject to legal and regulatory obligations, return deposits to the original payment method and close the Account.

Refunds, Chargebacks and Bonus Funds

  • Irreversibility of Bets: Once a Bet has been placed and accepted, it cannot be cancelled or refunded, except where the Operator voids the Bet due to an error or malfunction as described in these Terms.
  • Chargebacks: If you initiate a chargeback or payment reversal:
    • the Operator may suspend or close your Account;
    • any winnings deriving from the disputed transaction may be voided; and
    • the Operator may seek recovery of unpaid amounts and associated costs, including through collections or legal action.
  • Bonus-related funds: Withdrawals cannot include restricted Bonus funds until all Wagering Requirements and Bonus Rules are satisfied. If a withdrawal is requested while a Bonus is active, the Operator may:
    • remove the Bonus and related winnings and process the withdrawal of remaining cash balance; or
    • request that you complete wagering or cancel the Bonus before processing.

Limitation of Liability

Operator's Obligations

  • Fairness and integrity: The Operator is responsible for ensuring that Games are operated fairly and in accordance with the relevant regulatory framework (MGA for Bayton Ltd; AGCO/iGO for Cadillac Jack Inc). Random number generators used in eligible Games are tested and certified by approved testing laboratories, as required by the relevant regulator.
  • Accuracy of results: Game outcomes are recorded by the Operator's systems. In case of discrepancy between your device display and the Operator's server records, the latter shall prevail, subject to regulatory oversight and dispute mechanisms described in these Terms.
  • Compliance: The Operator will comply with applicable gaming, anti-money laundering, counter-terrorist financing and consumer protection laws in the relevant jurisdiction. This includes segregation or protection of player funds where required by regulators, noting that the exact level and method of protection may differ between jurisdictions.

Exclusions and Limitations

  • Technical failures: To the fullest extent permitted by law, the Operator is not liable for:
    • interruptions, delays or failures caused by your internet connection, hardware, software or mobile device;
    • incompatibility of your device with the Site;
    • viruses or other malicious code originating from third-party services or your own systems; or
    • events outside the Operator's reasonable control (force majeure), such as power outages, network congestion or regulatory orders.
  • Indirect losses: The Operator is not liable for indirect, consequential, incidental or special damages, including loss of profits, business, data or goodwill, arising out of your use of the Site.
  • Liability cap: Without limiting any mandatory legal protections, the Operator's total aggregate liability to you in relation to any single Bet, Game or event shall not exceed the amount of the Bet or wagered stake giving rise to the claim.
  • Statutory rights: Nothing in these Terms excludes or limits the Operator's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or restricted under applicable Canadian law or, where relevant, Maltese law. These Terms do not affect your statutory rights.

Intellectual Property Rights

Ownership

  • Site content: All content on luckynugget-win.com and associated pages, including the Lucky Nugget Casino page, such as text, graphics, logos, images, audio-visual materials, software and underlying code, is owned by the Operator, its licensors or its group companies (which may include entities such as Bayton Ltd, Cadillac Jack Inc and related private entities identified in public records) and is protected by copyright and other intellectual property laws.
  • Trademarks: All trade names, trademarks, service marks and trade dress used on the Site (collectively, "Marks") are proprietary to the Operator or its licensors. You do not acquire any rights in the Marks by using the Site.

Permitted and Prohibited Use

  • Permitted use: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Site on your personal device solely for your own private, non-commercial entertainment purposes, subject to these Terms.
  • Prohibited activities: You must not, without prior written consent from the Operator:
    • copy, reproduce, modify, adapt, translate or create derivative works from any part of the Site or its software;
    • distribute, transmit, publicly display, publicly perform, sell, rent, lease, sub-license or otherwise exploit the Site content or software;
    • reverse engineer, decompile or disassemble the Site software (except where permitted by applicable law); or
    • remove, alter or obscure any copyright, trademark or other proprietary notices.

Privacy & Data Protection

  • Privacy Policy: The collection, use, storage and disclosure of your personal information when you use luckynugget-win.com and related pages, including Lucky Nugget Casino, is governed by the Site's Privacy Policy. That document forms an integral part of these Terms.
  • Compliance: Your data is processed in accordance with applicable data protection and privacy laws, which may include Canadian federal and provincial privacy laws and, where relevant, Maltese or other international standards. The Operator implements appropriate technical and organizational measures to safeguard your data, subject to regulatory requirements.
  • Access and rights: Your rights to access, correct, delete or restrict processing of your personal information, and your options regarding marketing communications, are explained in the Privacy Policy.

Changes to Terms

  • Right to amend: The Operator may amend these Terms from time to time to reflect legal, regulatory, technical or business developments, including changes in requirements imposed by the MGA, AGCO, iGO or other competent authorities.
  • Notice of changes: Where changes are material, the Operator will use reasonable efforts to notify you in advance by one or more of the following methods:
    • email to the address registered on your Account (where available);
    • a prominent notice or banner on the Site or within the lobby; or
    • a prompt requiring you to accept the updated Terms before continuing to play.
  • Acceptance: Changes will take effect on the date indicated in the updated Terms. By continuing to use the Site after that date, you are deemed to have accepted the updated Terms. If you do not agree to the changes, you must stop using the Site and may request closure of your Account and withdrawal of any eligible balance, subject to these Terms and applicable regulations.

Termination & Suspension

Operator's Right to Suspend or Terminate

  • Grounds for action: The Operator may suspend or close your Account, restrict your access to certain Games or withhold funds (where permitted by law and regulation) if:
    • you breach these Terms or any Game or Bonus rules;
    • you provide false or misleading information or fail to complete KYC verification;
    • you are suspected of fraud, collusion, money laundering, misuse of payment methods or other criminal or improper conduct;
    • you are underage or otherwise ineligible to use the Site;
    • you initiate chargebacks without lawful basis; or
    • the Operator is required to do so by law, a court order or a regulator (including the MGA, AGCO or iGO).
  • Consequences: In cases of suspension or termination, the Operator will:
    • deal with your existing Account balance in accordance with applicable law and regulatory obligations;
    • may void invalid or fraudulent Bets; and
    • may retain funds where legally required or permitted, for example in connection with suspected criminal activity or regulatory investigations.

Your Right to Close Your Account

  • Account closure: You may request closure of your Account at any time via the Site or by contacting customer support. Before closure is finalized, the Operator may:
    • process withdrawal of any eligible cash balance; and
    • cancel active Bonuses and related restricted funds.
  • Self-exclusion and limits: The Site may offer tools for setting deposit limits, session limits, cooling-off periods or self-exclusion. Relevant options are explained in the responsible gambling information on the Site and are subject to applicable provincial or territorial programmes, especially in Ontario.

Notification

  • Notice of actions: Where allowed by law and not impeded by security or regulatory concerns, the Operator will use reasonable efforts to notify you by email or on-site message of any significant suspension or closure of your Account, including, where appropriate, the main reason for such action and information on how to contact support or lodge a complaint.

Governing Law & Jurisdiction

Applicable Law

  • Ontario players: For Players physically located in Ontario and using the Ontario Version of the Site operated by Cadillac Jack Inc, these Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, subject to the regulatory framework of AGCO and iGO.
  • Players in the rest of Canada: For Players located in provinces and territories other than Ontario and using the Rest-of-Canada Version of the Site operated by Bayton Ltd, these Terms are primarily governed by the laws of Malta, reflecting the MGA licence MGA/B2C/145/2007, subject at all times to any mandatory provisions of Canadian law that apply to you as a consumer.

Dispute Resolution

  • Internal complaints: If you have a complaint about the Site, your Account, a Bet or a Bonus:
    1. Contact customer support via the channels listed below, providing full details and relevant evidence.
    2. If you are not satisfied with the first response, you may request escalation to a supervisor or dedicated complaints team.
  • External resolution for Ontario players: Ontario Players may have access to iGO or AGCO-approved dispute resolution mechanisms, as described on the Ontario Version of the Site and the regulators' official websites. Where applicable, you may contact those bodies once internal complaints procedures have been exhausted.
  • External resolution for rest-of-Canada players: Players using the MGA-licensed Site operated by Bayton Ltd may, where required or permitted under MGA rules, refer unresolved disputes to an independent alternative dispute resolution (ADR) body recognized by the MGA. Information about the applicable ADR procedure is provided on the Site or upon request.
  • Courts: Subject to any mandatory ADR or regulatory dispute procedures, any legal proceedings arising out of these Terms may be brought in the competent courts of:
    • Ontario, Canada, for Ontario Players; or
    • Malta, for Players in the rest of Canada, without prejudice to any right you may have to bring proceedings in your local courts under applicable consumer protection laws.

Regional Compliance Note: Ontario Players must ensure they are using the Ontario Version of the Site displaying the iGaming Ontario logo to benefit from local Ontario consumer protections. If an Ontario player accesses and uses the MGA-licensed Rest-of-Canada Version, Ontario-specific protections may not apply.

Contact Information

  • Customer Support:
    • Email: not specified in the provided data (please refer to the "Contact" or "Support" section of https://luckynugget-win.com).
    • Telephone: not specified in the provided data.
    • Support form / live chat: where available, accessible via the Site's help or support area.
  • Legal and Compliance Correspondence:
    • Entity (rest of Canada): Bayton Ltd (registered in Malta; specific registered address and company registration number are not specified in the provided data).
    • Entity (Ontario): Cadillac Jack Inc (operating under agreement with iGaming Ontario; specific registered address and registration number are not specified in the provided data).
    • Mailing address: not specified in the provided data; please consult the legal or "About" section on https://luckynugget-win.com or the relevant local site version.
  • Regulator Information (for reference):
    • Malta Gaming Authority (MGA): information and annual reports available at https://mga.org.mt/annual-reports/.
    • iGaming Ontario (iGO): market performance and operator listings available at https://igamingontario.ca/en/market-performance.

Where this Terms page refers to an author or reviewer (for example, "Olivia Martin" noted in internal data as a content author based in Canada), such reference is for editorial attribution only and does not indicate a corporate representative or legal contact of the Operator.